- In stock, ready to ship
- Inventory on the way
Detox Help
Need some extra detox help. Would you like the peace of mind of having Shell Shock call you for a chat? We now offer a detox consultation. We will call you at an agreed upon time and we can go over our detox product. Whether you have purchased one and want to know how to use it, or just looking at your options, the team at Shell Shock can help you out. With over 23 years of experience with detox product, Shell Shock will help you understand detoxing.
Please choose your time and make sure you have included your phone number with the order. If you choose a custom time, leave it in the notes. Shell Shock is available for consultations Monday - Saturday 11 am - 5 pm, Mountain Standard time.
Please note we are most proficient in the Detox products we carry. However we are quite versed on most products in the industry, so if you are using one of these products your information will be more general.
*Before Starting any Detox program please consult your physician *
Please Note all shipping times are ESTIMATES. We are limited to when the packages are picked up. We try to get them out as soon as possible. These are not guaranteed, but are a guideline.
Before placing an order through our store, we recommend carefully researching the product you intend to purchase. If you would like any additional information about a product before making a purchase, please contact us. We have a team of friendly, experienced, and very knowledgeable Customer Service Representatives standing by who are happy to help you find the perfect smoking accessory .
If you receive damaged goods (or a non-working unit) in your order, or were shorted anything please contact us within 48 hours, so we can arrange a return and claim. Because of the personal nature of many of our products, we do not accept returns on items unless they are damaged in shipping. However, if you are unsatisfied with any product purchased from us, we encourage you to contact our customer service representatives. If you do need to return something note we charge a 20% restock fee and do not provide free return shipping.
Shipping times are an estimate and we will try to get your package to you on time or even earlier. However due to unforeseen circumstances we cannot guarantee that all packages will arrive in the time frame indicated.
All orders made on the website will be sent out on either Tuesday or Friday, depending on time of order. If you need your order to go out sooner please let us know. If you choose Free Shipping, be aware it might take a few extra days. Also we do try to get detox orders out as fast as possible.
All orders are set up to ship with Canada post, however we do not always use them. If you specifically need to be sent by Canada Post please let us know. All PO Boxes have to be sent by Canada post, and northern and more remote destinations might have extra shipping added if Canada post is not available.
American and international orders might have extra shipping and duties that are not applied at time of order. Please know that these charges are applied to the receiver. All duties and extra government charges are the responsibility of the orderer.
Pick up orders are available at the location selected on the website. If we have to move an order after it has been placed to another store there might be a $5.00 charge to transfer it. If you have a pick up order and it is not picked up within 60 days, we will try and contact you. If that is unsuccessful we will refund the order and charge a 25% restocking fee. If you cannot pickj up an order please call us and we can make arrangements.
